(USA) Overnight Stocking Coach

Walmart; Denver (CO); On-site; USD 65,000 - 80,000; Full time

Job summary

Walmart seeks a Supervisor to lead teams in Denver, focusing on exceptional customer service and financial performance. Candidates should bring strong leadership qualities, a business management background, and experience in team development. This role offers competitive pay, bonuses, and comprehensive health benefits, making it a great opportunity for motivated individuals.

Benefits

Competitive pay

Performance bonuses

Comprehensive health benefits

Retirement plans

Paid time off

Education programs

Employee discounts

Qualifications

• Minimum 2 years of college or relevant retail supervisory experience.
• Experience supervising 5+ direct reports preferred.

Responsibilities

• Leads teams by training and providing feedback to associates.
• Drives financial performance by managing budgets and evaluating P&L statements.
• Ensures compliance with company policies and provides continuous support.
• Implements action plans for customer service improvement.

Skills

Team Development

Customer Service Standards

Financial Performance

Communication

Process Improvement

Education

Bachelor of Science in Business Management

Job description

Position Summary...

What you'll do...

• Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.
• Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.
• Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and communicates consistently and effectively. Promotes a belonging mindset in the workplace and recruits and develops qualified associates to meet staffing needs and support company growth.
• Coordinates and oversees job-related activities and assignments by developing relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs. Identifies and communicates goals and objectives, builds accountability, measures progress, and addresses improvement opportunities. Demonstrates adaptability and promotes continuous learning.
• Ensures compliance with company policies and procedures, supporting the company's mission, values, ethics, and integrity. Implements related action plans and supports the Open Door Policy, providing guidance on applying these in business practices.
• Builds a high-performing team by embracing differences, creating a workplace of belonging, and providing opportunities for all associates to thrive and perform.
• Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a culture of accountability and positive impact through local giving and sustainability efforts.
• Delivers results while prioritizing customer needs, using data insights, and balancing short- and long-term goals. Adapts plans based on customer shopping behaviors and applies business models effectively.
• Displays curiosity, encourages learning, takes calculated risks, demonstrates resilience, and supports others through change.
• Offers competitive pay, performance bonuses, comprehensive health benefits, retirement plans, paid time off, and other benefits such as education programs and discounts.
• Provides details about PTO and eligibility, referencing https://one.walmart.com/notices.
• Highlights the Live Better U education benefit, covering tuition and fees for various programs, with eligibility dependent on employment status and length of service.
• The annual salary range is $65,000-$80,000 plus differential, with additional bonuses and compensation based on location and external factors.
• Minimum Qualifications: 2 years of college OR 1 year of retail and 1 year of supervisory experience OR 2 years of general work experience with 1 year supervisory experience. Additional background checks and training requirements apply for facilities selling firearms or ammunition.
• Preferred Qualifications: Bachelor of Science in Business Management and Leadership, or certification in People and Business Leadership, and experience supervising 5+ direct reports with performance management responsibilities.