(USA) Overnight Stocking Coach, Non-Complex

Walmart; Fort Wayne (IN); On-site; USD 65,000 - 80,000; Full time

Job summary

A leading retail company is seeking a Team Leader to guide and develop associates in a fast-paced environment. This role supports store operations, enhances customer experiences, and drives financial performance while fostering a diverse and inclusive workplace. Candidates should have a background in retail and supervisory experience, with excellent communication skills and a commitment to service excellence. Competitive pay, performance bonuses, and comprehensive benefits are offered.

Benefits

401(k) Plan

Health Coverage

Paid Time Off

Education Program

Qualifications

• 2 years of college or equivalent, or 1 year retail and supervisory experience.
• Completion of required training.
• Experience supervising teams of five or more.

Responsibilities

• Leads and develops teams effectively by training and providing feedback.
• Drives financial performance and sales through management of budgets and P&L.
• Ensures exceptional customer service standards are met.

Skills

Customer Service

Team Leadership

Communication

Budget Management

Problem Solving

Education

2 Years of College or Equivalent Experience

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing and implementing action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, and recognizing associates. Ensures compliance with company policies and procedures, supporting the company's mission, values, ethics, and integrity standards through the implementation of related action plans and the Open Door Policy. Builds high-performing teams that embrace diversity and create a workplace of belonging, fostering strong, trusting relationships, and motivating teams through positive communication. Acts with integrity, maintaining high standards of ethics and compliance, supporting Walmart's culture and goals, and making a positive impact on associates, customers, and the community. Delivers results by prioritizing customer needs, using data insights, and balancing short- and long-term goals. Supports continuous improvement, encourages innovation, and adapts to change. Offers competitive pay, performance bonuses, and comprehensive benefits, including health coverage, 401(k), stock purchase, paid time off, and Walmart’s Live Better U education program. The annual salary range for this position is $65,000.00 - $80,000.00 plus differential, with additional bonuses and potential pay zone adjustments based on location and external factors.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition with state-specific requirements, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required training and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

101 E David Dr, York, NE 68467-9459, United States of America