(USA) Overnight Stocking Coach

Walmart; North Carolina; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company seeks an experienced Store Manager to lead teams, drive financial performance, and ensure outstanding customer service in North Carolina. The role involves developing talent, complying with policies, and implementing business solutions to foster a high-quality customer experience. Ideal candidates will have leadership experience, preferably with a Bachelor's in Business Management.

Benefits

Competitive pay

Performance bonuses

Comprehensive health benefits

401(k)

Stock purchase plans

Paid time off

Disability coverage

Company discounts

Military leave pay

Education benefits through Live Better U

Qualifications

• 2 years of college or equivalent experience.
• Experience supervising teams of five or more.
• Relevant leadership certifications preferred.

Responsibilities

• Leads and develops teams effectively to enhance operations.
• Manages customer service initiatives and resolves issues.
• Drives financial performance through effective budgeting.

Skills

Leadership

Customer Service

Financial Analysis

Communication

Problem Solving

Education

Bachelor of Science in Business Management

2 years of college or equivalent experience

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and communicates consistently to promote a sense of belonging and to meet staffing needs. Builds relationships with key stakeholders, supports plans and initiatives to meet customer and business needs, and promotes continuous learning and accountability.

Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy. Creates a workplace of belonging where associates feel supported, seen, and connected, fostering a culture of diversity and inclusion.

Attracts, retains, and develops talent, recognizing contributions and accomplishments. Acts with integrity, maintaining high standards of ethics and compliance, and supports Walmart's mission of making a positive impact through initiatives like making a positive impact for associates, customers, and the community, and participating in local giving.

Delivers results by prioritizing customer needs, making decisions based on data insights, and encouraging continuous improvement and adoption of new technologies. Supports others through change and demonstrates curiosity, resilience, and a desire to learn.

Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase plans, paid time off, and additional benefits such as disability coverage, company discounts, military leave pay, and education benefits through Live Better U.

Minimum qualifications include 2 years of college or equivalent experience, or a combination of retail and supervisory experience. For facilities selling firearms, successful completion of a firearms-specific background check and training is required. All associates must attend and complete required trainings and assessments.

Preferred qualifications include a Bachelor of Science in Business Management and Leadership or similar, experience supervising five or more direct reports, and relevant leadership certifications.

Primary Location

4500 Fayetteville Rd, Raleigh, NC 27603-3614, United States of America