(USA) Coach/Ops Mgr Trainee - Digital

Walmart; Pennsylvania; On-site; USD 55,000 - 75,000; Full time

Job summary

A leading company seeks a Store Manager to enhance team performance and financial results. Responsible for driving customer engagement while managing store operations, the ideal candidate will demonstrate strong leadership, financial acumen, and a commitment to community outreach. This role offers competitive pay, performance bonuses, and comprehensive benefits to support your career growth.

Benefits

Competitive pay

Performance bonuses

Comprehensive health benefits

401(k) plan

Educational opportunities through Live Better U

Qualifications

• 2 years of college; or 1 year of retail experience and 1 year of supervisory experience.
• Experience supervising five or more direct reports.

Responsibilities

• Leads and develops teams effectively through training and feedback.
• Drives financial performance by managing budgets and reducing shrinkage.
• Models exceptional customer service and embraces team diversity.

Skills

Leadership

Customer Service

Financial Management

Team Development

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads change efforts, providing clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs to ensure customer needs are met and issues are resolved. Develops and implements action plans to address deficiencies and leads process improvements to enhance customer experience.

Drives financial performance by reviewing Profit & Loss statements, managing budgets, forecasting, controlling expenses, and ensuring effective merchandise presentation, inventory flow, and operational processes. Develops and implements plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and recognizing contributions. Ensures compliance with company policies, supports the company mission and values, and promotes a culture of belonging and integrity. Builds high-performing teams, embraces diversity, and fosters a workplace where associates feel supported and valued.

Acts with integrity, maintains high standards of ethics and compliance, and supports Walmart's culture and sustainability goals. Focuses on customer service by making data-driven decisions, balancing priorities, and considering the impact on customers, colleagues, and communities. Demonstrates a desire for continuous improvement, encourages innovation, and supports change management. Offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and educational opportunities through Live Better U.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facilities selling only ammunition with state-specific requirements may require a current state-issued Certificate of Eligibility. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

808 Hunter Hwy, Tunkhannock, PA 18657-8071, United States of America