(USA) Coach/Ops Mgr Trainee

Walmart; Harrisburg (Dauphin County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company seeks to hire a Store Manager in Harrisburg, responsible for team leadership, driving sales, managing operations, and ensuring excellent customer service. The role requires experience in retail management and strong leadership skills. Competitive pay, performance bonuses, and comprehensive benefits are offered to support your career development.

Benefits

Competitive pay

Performance bonuses

Comprehensive health coverage

401(k) plan

Stock purchase options

Paid time off

Education benefits

Qualifications

• Two years of college or one year of retail experience plus supervisory experience.
• Successful completion of specific training for firearms facilities if applicable.

Responsibilities

• Lead and develop teams by providing training and support.
• Drive financial performance by managing budgets and evaluating P&L statements.
• Ensure compliance with company policies and support employee development initiatives.

Skills

Customer Service

Team Leadership

Financial Performance

Process Improvement

Ethics and Integrity

Education

Two years of college or equivalent experience

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and effectively communicate business objectives to teams. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, and ensuring customer needs and complaints are addressed successfully. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a culture of belonging. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives, and building accountability. Measures progress in achieving results, identifies improvement opportunities, and demonstrates adaptability and continuous learning.

Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans, supporting the Open Door Policy, and providing guidance on business practices.

Respects the individual by building high-performing teams, embracing diversity, creating a supportive workplace, and fostering a culture of belonging. Works collaboratively, communicates effectively, and attracts and retains top talent. Acts with integrity, maintains high standards of ethics, and supports Walmart’s mission and values, including making a positive impact on the community and environment.

Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Demonstrates curiosity, resilience, and a commitment to continuous improvement, supporting others through change.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits, including health coverage, 401(k), stock purchase, paid time off, disability, discounts, military leave, and education benefits through Live Better U.

The hourly wage range for this position is $31.25-$38.46, plus differential where applicable. Additional compensation may include bonuses and location-based pay zones.

Minimum Qualifications

Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling ammunition with state-specific requirements, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

6535 Grayson Rd, Harrisburg, PA 17111-5141, United States of America