(USA) Coach/Ops Mgr Trainee-1

Walmart; Pennsylvania; On-site; USD 55,000 - 70,000; Full time

Job summary

Walmart seeks a Store Manager to lead and develop effective teams, drive financial performance, and enhance a high-quality customer experience. The role includes significant leadership responsibilities with a strong focus on mentoring and customer service. Competitive pay, performance bonuses, and extensive health benefits are offered, making it an excellent opportunity to grow within a leading retail company.

Benefits

Competitive pay

Performance bonuses

Health benefits

401(k) options

Stock purchase options

Paid time off

Qualifications

• 2 years’ college or 1 year’s retail experience plus 1 year’s supervisory experience.
• Completion of firearms-specific CBC and training required for firearm sales.
• Must complete all required trainings and assessments.

Responsibilities

• Drive financial performance and sales by reviewing PL statements and managing budgets.
• Ensure effective merchandise presentation and compliance with policies.
• Attract, retain, empower, and develop talent while maintaining high standards.

Skills

Leadership

Customer Service

Financial Management

Mentoring

Compliance

Education

Bachelor of Science in Business Management

Certificate in People and Business Leadership

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs and issues are resolved. Develops and implements action plans to address deficiencies and leads process improvements for a high-quality customer experience.

Key Responsibilities

• Drive financial performance and sales by reviewing PL statements, managing budgets, forecasting, and controlling expenses.
• Ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Provide supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties.
• Build relationships with stakeholders, support plans to meet customer and business needs, and promote accountability and continuous learning.
• Ensure compliance with policies, support company mission, values, and ethics, and promote a culture of belonging.
• Attract, retain, empower, and develop talent, recognizing contributions and fostering a positive workplace environment.
• Build high-performing teams that embrace diversity and create a supportive environment.
• Act with integrity, maintaining high standards of ethics and compliance, and support Walmart’s culture and sustainability goals.
• Deliver results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals.
• Encourage continuous improvement, adoption of new technologies, and resilience through change.

Walmart offers competitive pay, performance bonuses, health benefits, 401(k), stock purchase options, paid time off, and other benefits. Additional details about PTO and eligibility are available at https://one.walmart.com/notices.

Minimum Qualifications

2 years’ college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience and 1 year’s supervisory experience. For firearm sales, successful completion of a firearms-specific CBC and training are required. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate in People and Business Leadership, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

5370 Allentown Pike, Temple, PA 19560-1200, United States of America