(USA) Coach/Ops Mgr Trainee

Walmart; West Brownsville (Washington County); On-site; USD 10,000 - 60,000; Full time

Job summary

Walmart seeks a Store Manager to lead and develop teams in enhancing customer service and sales performance. The role involves managing store operations, improving processes, and ensuring compliance with company standards while fostering a supportive and inclusive workplace for all associates. This position offers competitive pay, benefits including educational programs, and a focus on community engagement.

Benefits

Competitive pay

Performance bonuses

Comprehensive health coverage

401(k) plan

Paid time off

Educational benefits through Live Better U

Qualifications

• 2 years of college or 2 years of general work experience.
• Supervisory experience with hiring and training.

Responsibilities

• Leads and develops teams by training and providing feedback.
• Drives financial performance through budgeting and profit analysis.
• Implements action plans for customer service improvement.

Skills

Leadership

Customer Service

Financial Analysis

Team Development

Communication

Education

High School Diploma

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgeting, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals for the business area.

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and fosters a sense of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, sets goals, builds accountability, and measures progress. Identifies opportunities for improvement, demonstrates adaptability, and promotes continuous learning.

Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans, supporting the Open Door Policy, and guiding on business practices.

Respects individuals by building high-performing teams, embracing diversity, fostering a supportive workplace, and creating opportunities for all associates to thrive. Works collaboratively, builds strong relationships, and communicates positively to motivate and influence others. Attracts, retains, empowers, and recognizes talent.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a culture of accountability and positive impact through local giving and sustainability initiatives.

Serves customers by delivering results with a customer-first mindset, making data-driven decisions, and balancing priorities. Encourages continuous improvement, adopts new technologies, and supports others through change.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and additional perks. Benefits vary by employment status and location.

Educational benefits include the Live Better U program, covering high school to bachelor’s degrees, with tuition, books, and fees paid by Walmart. Eligibility requirements apply.

The hourly wage range for this position is $31.25-$38.46, plus applicable differential and performance bonuses. The actual rate will meet or exceed the local minimum wage.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For ammunition-only facilities, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required training and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

134 Daniel Kendall Dr, West Brownsville, PA 15417-8303, United States of America