(USA) Coach/Ops Mgr Trainee

Walmart; Millington (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Walmart seeks a Store Supervisor in Millington, TN to lead and develop teams while ensuring a high-quality customer experience. This role involves managing store operations, financial performance, and staff development while adhering to company standards and initiatives. Strong supervisory experience and a background in retail or business management are required.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k) plan

Stock purchase plans

Paid time off

Disability coverage

Live Better U education program

Qualifications

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience.
• Experience supervising five or more direct reports.
• Certificate of Completion in People and Business Leadership is preferred.

Responsibilities

• Leads and develops teams by training and listening to associates.
• Implements business solutions and communicates objectives effectively.
• Analyzes profit and loss statements to drive financial performance.

Skills

Team leadership

Customer service

Operational management

Change management

Financial analysis

Education

2 years of college

Bachelor of Science in Business Management and Leadership

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, promotes a belonging mindset, and recruits and develops qualified staff to meet staffing needs and growth potential.

Coordinates, completes, and oversees job-related activities and assignments by developing relationships with key stakeholders, supporting plans to meet customer and business needs, and measuring progress. Identifies opportunities for improvement and demonstrates adaptability and continuous learning. Ensures compliance with company policies and standards of ethics and integrity, supporting the company's mission and values through actions and guidance.

Builds high-performing teams by embracing diversity, creating an inclusive workplace, and fostering a culture of belonging where associates feel supported and connected. Works collaboratively, communicates effectively, and attracts, retains, and develops talent. Acts with integrity by maintaining high standards of ethics, accountability, and transparency. Supports Walmart’s goal of becoming a regenerative company by making a positive impact through initiatives like waste elimination and community involvement.

Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Encourages continuous improvement, adopts new technologies, and supports others through change.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits, including health coverage, 401(k), stock purchase plans, paid time off, disability coverage, and more. Associates also have access to the Live Better U education program, which covers tuition, books, and fees for various educational levels and certificates.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition with specific state requirements, a current state-issued Certificate of Eligibility may be necessary. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

8445 US Highway 51 N, Millington, TN 38053-1514, United States of America