(USA) COACH/OPS MGR TRAINEE

Walmart; Reynoldsburg (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dynamic leader to drive team performance and enhance customer service. This role offers the chance to mentor associates, manage budgets, and implement business initiatives in a fast-paced environment. With competitive pay and comprehensive benefits, including health coverage and educational opportunities, this position is ideal for those passionate about retail leadership and committed to excellence. Join a company that values integrity and teamwork, and help shape the future of customer service while achieving sales and profit goals.

Benefits

Health Coverage

401(k)

Stock Purchase

Paid Time Off

Educational Benefits

Qualifications

• 2 years of college or equivalent experience in retail and supervision.
• Successful completion of necessary training and assessments.

Responsibilities

• Lead and develop teams while ensuring excellent customer service.
• Drive financial performance and manage budgets effectively.

Skills

Team Leadership

Customer Service

Financial Management

Communication Skills

Education

Bachelor of Science in Business Management

Certificate in People and Business Leadership

2 years of college

Job description

Position Summary...

This role involves leading and developing teams by providing training, actively listening to associates, touring stores, and giving feedback. It includes communicating with all levels of staff about store operations, utilizing technology, and leading business initiatives and change efforts. The position requires modeling excellent customer service, managing customer service initiatives, and ensuring customer issues are resolved effectively. Responsibilities also include driving financial performance, managing budgets, and developing action plans to meet sales and profit goals. The role involves supervising and mentoring associates, ensuring compliance with policies, and supporting company values. Additionally, it emphasizes building high-performing teams, acting with integrity, serving customers, and striving for excellence.

The position offers competitive pay, performance bonuses, and comprehensive benefits, including health coverage, 401(k), stock purchase, paid time off, and educational benefits through Live Better U. The hourly wage ranges from $31.25 to $38.46 plus differential, with additional bonuses and potential regional pay adjustments.

Minimum Qualifications...

Applicants must have 2 years of college, or 1 year of retail experience plus 1 year of supervisory experience, or 2 years of general work experience plus 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific background check and training is required. All associates must complete necessary training and assessments.

Preferred Qualifications...

Preferred candidates will have a Bachelor of Science in Business Management and Leadership or a Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing, is also preferred.

Primary Location...

2793 Taylor Road Ext, Reynoldsburg, OH 43068-9549, United States of America