(USA) Coach/Ops Mgr Trainee

Walmart; Harrisburg (Dauphin County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Coach/Ops Manager Trainee to lead and develop high-performing teams. This role emphasizes exceptional customer service and effective communication while driving financial performance and operational excellence. You'll have the opportunity to implement business solutions, support diversity and inclusion, and create a workplace where all associates can thrive. With competitive pay and a range of benefits, this is a fantastic opportunity to grow your career in a supportive environment focused on continuous improvement and accountability.

Benefits

Health Coverage

401(k)

Stock Purchase Plan

Paid Time Off

Performance Bonuses

Qualifications

• Experience in leading and developing teams effectively.
• Strong understanding of financial performance metrics and P&L statements.

Responsibilities

• Lead and develop teams by training and providing feedback.
• Drive financial performance by managing budgeting and forecasting.

Skills

Team Leadership

Customer Service

Financial Performance Management

Communication Skills

Process Improvement

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Join to apply for the (USA) Coach/Ops Mgr Trainee role at Walmart.

1 week ago Be among the first 25 applicants.

Get AI-powered advice on this job and more exclusive features.

Base pay range

$31.00/hr - $38.00/hr

Position Summary

What you'll do... Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgeting, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and communicates expectations consistently and effectively. Ensures diversity and inclusion awareness and recruits and develops qualified associates to meet staffing needs and achieve company growth potential.

Coordinates and oversees job-related activities by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifies and communicates goals, builds accountability, and measures progress. Addresses improvement opportunities, demonstrates adaptability, and promotes continuous learning.

Ensures compliance with company policies and procedures, supporting the company's mission, values, and standards of ethics and integrity. Implements related action plans, supports the Open Door Policy, and provides guidance on applying these in executing business processes and practices.

Builds high-performing teams, embraces differences, creates a workplace of belonging, and creates opportunities for all associates to thrive. Works collaboratively, builds trusting relationships, and communicates with impact, energy, and positivity to motivate and influence.

Maintains high standards of integrity, ethics, and compliance, models Walmart values, and supports a culture of accountability. Acts in a selfless manner, remains humble, self-aware, honest, fair, and transparent.

Delivers results while putting the customer first, making decisions based on data insights, and balancing short- and long-term priorities. Demonstrates curiosity, resilience, and encourages learning from mistakes. Drives continuous improvement and supports others through change.

At Walmart, we offer competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase, paid time off, and more. Benefits vary based on employment status and length of service.

For more information about benefits and eligibility, visit one.walmart.com/notices.