USA COACH/OPS Mgr Trainee

Walmart; Montgomery (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retailer seeks a manager in Montgomery, AL to lead teams through effective training and development. Responsibilities encompass managing customer service initiatives, financial oversight, and mentoring associates. This pivotal role not only supports operational goals but also fosters a culture of belonging while aligning with Walmart’s standards of excellence.

Benefits

Competitive pay

Performance bonuses

Comprehensive health coverage

401(k)

Stock purchase options

Paid time off

Educational programs through Live Better U

Qualifications

• Requires 2 years of college or equivalent experience in retail and supervisory roles.
• Background check for firearm-selling facilities if applicable.

Responsibilities

• Lead and develop teams to deliver exceptional customer service.
• Manage financials including budgeting and profit/loss reviews.
• Attract and retain talented associates, promoting a culture of inclusion.

Skills

Customer Service

Financial Management

Mentoring

Team Leadership

Problem Solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

This role involves leading and developing teams through training, active listening, and providing feedback. The manager will communicate and collaborate across all levels of associates, utilizing technology, merchandising, and business initiatives to align with company direction. Responsibilities include introducing and leading change efforts, setting clear expectations, and demonstrating exceptional customer service standards through the One Best Way (OBW) service model. The role also entails managing customer service initiatives, resolving customer issues, and developing action plans for improvement. Financial management, including reviewing profit and loss statements, budgeting, and controlling expenses, is essential. The manager will supervise and mentor associates, promote a culture of belonging, ensure compliance with policies, and uphold Walmart’s values. Additional duties include attracting and retaining talent, building strong relationships, acting with integrity, delivering results focused on customer needs, and driving continuous improvement. Benefits include competitive pay, performance bonuses, comprehensive health coverage, 401(k), stock purchase options, paid time off, and educational programs through Live Better U. The hourly wage range is $31.25-$38.46 plus additional compensation such as bonuses and regional pay zones.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearm-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Additional requirements may include a current state-issued Certificate of Eligibility for facilities selling only ammunition. Associates must attend and complete all required training and assessments.

Preferred Qualifications...

Optional qualifications include a Bachelor of Science in Business Management and Leadership via Live Better U and Bellevue University, a Certificate of Completion in People and Business Leadership, and experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

6495 Atlanta Hwy, Montgomery, AL 36117-4230, United States of America