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Walmart seeks a Coach/Ops Mgr Trainee in Adrian, MI. This full-time internship focuses on developing leadership skills and managing store operations, ensuring high customer service standards, and driving financial performance within an inclusive environment. Candidates need 2 years of college experience; a Bachelor’s degree is preferred.
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This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
$31.00/hr - $38.00/hr
What you'll do... Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a culture of belonging in the workplace. Coordinates and oversees job-related activities and builds relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifies and communicates goals, and measures progress. Demonstrates adaptability and promotes continuous learning. Ensures compliance with company policies and standards of ethics and integrity, supporting Walmart's mission and values. Builds high-performing teams, embraces diversity, and creates an inclusive environment where associates feel supported and connected. Acts with integrity, maintains high standards of ethics, and supports Walmart's culture. Delivers results by prioritizing customer needs and making data-driven decisions. Encourages continuous improvement, adopts new technologies, and supports change. At Walmart, we offer competitive pay, performance bonuses, and comprehensive benefits, including health coverage, 401(k), stock purchase, paid time off, and more. The hourly wage range for this position is $31.25-$38.46 plus differential where applicable. Additional compensation may include performance bonuses and regional pay zones. Minimum qualifications include 2 years of college or equivalent work and supervisory experience. Preferred qualifications include a Bachelor's degree in Business Management and Leadership, experience supervising multiple direct reports, and relevant certifications. The primary location is 1601 E US Highway 223, Adrian, MI 49221-4454, United States. The role is an internship, full-time, in the retail industry.