(USA) Coach/Ops Mgr Trainee-1

Walmart; Auburn (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Coach/Ops Mgr Trainee to lead teams and enhance customer service at its Auburn, AL location. The role focuses on developing associates, managing budgets, and supporting company initiatives. Candidates should have at least 2 years of college experience or equivalent and possess skills in leadership and customer service.

Benefits

Health benefits

Paid time off

Education programs

Discounts

Qualifications

• Supervisory experience with team management responsibilities.
• Minimum qualifications include completing specific background checks.
• Relevant certifications preferred.

Responsibilities

• Lead and develop teams by teaching and training associates.
• Manage customer service initiatives and improve service quality.
• Drive financial performance and manage budgets.

Skills

Leadership

Customer Service

Communication

Data Analysis

Continuous Improvement

Education

2 years of college or equivalent experience

Bachelor’s degree in Business Management

Job description

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Base pay range

$31.00/hr - $38.00/hr

Position Summary

What you'll do... Leads and develops teams effectively by teaching, training, and actively listening to associates. Tour stores and provide feedback, communicate and collaborate with all levels of associates regarding store operations, technology, business initiatives, merchandising, and company direction. Introduce and lead company change efforts, provide clear expectations and guidance to implement business solutions, and communicate business objectives to teams effectively. Model and demonstrate exceptional customer service standards, manage customer service initiatives, develop and implement action plans to improve service quality, and lead process improvements to ensure a high-quality customer experience. Drive financial performance by reviewing P&L statements, managing budgets, forecasting, controlling expenses, and ensuring sales and profit goals are met. Provide supervision and development opportunities for associates, including hiring, training, mentoring, and recognizing performance. Ensure compliance with company policies, support company values, and foster a culture of belonging and integrity. Build high-performing teams, attract and retain talent, and promote a positive, inclusive workplace. Make decisions based on data, drive continuous improvement, and support change management. Offer competitive pay, bonuses, and benefits including health, financial, and paid time off. Additional benefits include education programs, discounts, and more. Minimum qualifications include 2 years of college or equivalent experience, supervisory experience, and compliance with specific background checks if applicable. Preferred qualifications include a Bachelor’s degree in Business Management and Leadership, experience supervising multiple reports, and relevant certifications. The position is based at 1717 S College St, Auburn, AL, with a seniority level of Internship, full-time employment, in the retail industry.