(USA) Coach/Ops Mgr Trainee

Walmart; Mississippi; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated leader to manage store operations and drive financial performance. This role emphasizes team development, exceptional customer service, and strategic decision-making to enhance the shopping experience. The ideal candidate will foster an inclusive workplace, ensuring that all associates thrive while meeting business objectives. With competitive pay and comprehensive benefits, this position offers an exciting opportunity to lead a team in a dynamic retail environment. If you're passionate about retail and team leadership, this role is for you.

Benefits

Competitive Pay

Performance Bonuses

Comprehensive Health Benefits

401(k)

Stock Purchase Options

Paid Time Off

Disability Coverage

Company Discounts

Military Leave Pay

Qualifications

• Two years of college or equivalent experience required.
• Experience in retail and supervisory roles preferred.

Responsibilities

• Lead and develop teams by providing training and feedback.
• Drive financial performance and manage store operations.

Skills

Team Leadership

Customer Service

Financial Analysis

Diversity and Inclusion Awareness

Change Management

Education

Two years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives such as store community outreach programs, and ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgeting, forecasting, and controlling expenses to ensure they are aligned with sales. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals for the business area.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and communicates expectations consistently and effectively. Ensures diversity and inclusion awareness, recruits, and develops qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs. Identifies and communicates goals and objectives, builds accountability, measures progress, and addresses improvement opportunities. Demonstrates adaptability and promotes continuous learning.

Ensures compliance with company policies and procedures, supporting the company's mission, values, and standards of ethics and integrity by implementing related action plans and utilizing the Open Door Policy. Provides guidance on applying these principles in executing business processes and practices.

Fosters a respectful and inclusive workplace by building high-performing teams, embracing differences, creating a culture of belonging, and providing opportunities for all associates to thrive and perform. Works collaboratively, builds strong relationships, and communicates with impact, energy, and positivity to motivate and influence others.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company through positive community impact and sustainability initiatives.

Delivers results by prioritizing customer needs, making data-driven decisions, and considering the impact on all stakeholders. Demonstrates curiosity, resilience, and a desire to learn, supporting continuous improvement, adoption of new technologies, and change management.

Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off, and other benefits such as disability coverage, company discounts, military leave pay, and more. Benefits vary based on employment status and length of service.

For more information about PTO, visit https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program offering various educational opportunities, with eligibility requirements and benefits subject to change.

The hourly wage range for this position is $31.25-$38.46 plus differential, with additional compensation including bonuses and possibly regional pay zone adjustments based on location.

Minimum Qualifications...

Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling ammunition with specific state requirements, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

950 Mackie Dr, Holly Springs, MS 38635-7406, United States of America