(USA) Coach/Ops Mgr Trainee

Walmart; Mississippi; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic leader to enhance store operations and customer service. This role involves developing high-performing teams, driving financial performance, and implementing business solutions to meet objectives. You'll be at the forefront of change, fostering a culture of accountability and transparency while prioritizing diversity and inclusion. With competitive pay and comprehensive benefits, this position offers a unique opportunity to make a positive impact in the community and within the organization. Join a team dedicated to continuous improvement and customer satisfaction.

Benefits

Competitive Pay

Performance Bonuses

Comprehensive Health Benefits

401(k)

Stock Purchase Options

Paid Time Off

Education Benefits

Qualifications

• 2 years of college or equivalent experience in retail and supervision.
• Successful completion of all job-related trainings.

Responsibilities

• Lead and develop teams through effective training and feedback.
• Drive financial performance by managing budgets and expenses.

Skills

Customer Service

Team Leadership

Financial Management

Communication

Problem Solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

The role involves leading and developing teams through effective teaching, training, active listening, store tours, and providing feedback. Responsibilities include communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The position also entails introducing and leading change efforts, providing clear expectations, and implementing business solutions to communicate business objectives effectively.

Model and demonstrate exceptional customer service standards by following the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs. Develop and implement action plans to address deficiencies and improve processes for a high-quality customer experience.

Drive financial performance by reviewing profit and loss statements, managing budgets, forecasting, controlling expenses, and ensuring effective merchandise presentation, inventory flow, and operational processes. Develop action plans to mitigate shrinkage and meet sales and profit goals.

Provide supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting expectations, and recognizing contributions. Ensure diversity and inclusion are prioritized in staffing and development.

Coordinate activities by developing relationships with stakeholders, supporting plans to meet customer and business needs, and promoting accountability and continuous learning. Ensure compliance with company policies, ethics, and standards of integrity, supporting the Open Door Policy.

Build high-performing teams, embrace diversity, and create a workplace of belonging. Communicate positively to motivate and influence, attract and retain talent, and recognize contributions.

Act with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a culture of accountability and transparency. Support Walmart’s mission of making a positive impact through initiatives like waste elimination and community involvement.

Deliver results by considering customer needs, using data insights, and balancing priorities. Encourage continuous improvement, technological adoption, and resilience.

Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off, and other benefits. Additional details about PTO and eligibility are available on One.Walmart.

Live Better U provides education benefits, covering tuition, books, and fees for programs from high school to bachelor’s degrees, with eligibility based on employment status. More information is available on the Walmart benefits site.

The hourly wage range for this position is $31.25-$38.46 plus applicable differentials, with potential additional bonuses and pay zone adjustments based on location.

Minimum Qualifications...

Applicants must have:

• 2 years of college; OR
• 1 year of retail experience and 1 year of supervisory experience; OR
• 2 years of general work experience and 1 year of supervisory experience.

Additional requirements include successful completion of all job-related trainings and assessments, and for firearms-related positions, background checks and certifications as applicable.

Preferred Qualifications...

Preferred candidates will have:

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University; OR
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University; OR
• Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

5341 Highway 25, Flowood, MS 39232-6173, United States of America