(USA) Coach/Ops Mgr Trainee

Walmart; Minnesota; On-site; Full time

Job summary

Walmart is seeking a dedicated Store Manager who will lead teams and drive financial performance at our Elk River location. This role involves developing associates through effective management and enhancing customer service standards, while also focusing on business objectives and operational excellence. The ideal candidate will have a Bachelor's degree and significant supervisory experience, ensuring a thriving workplace culture that supports diversity and community engagement.

Benefits

Competitive Pay

Performance Bonuses

Health Benefits

401(k)

Stock Purchase Options

Paid Time Off

Disability Coverage

Company Discounts

Educational Programs

Qualifications

• Bachelor's Degree in Business Administration, Supply Chain Management, or a related field.
• Experience supervising five or more direct reports.
• General work experience in supervising teams.

Responsibilities

• Leads teams by teaching, training, and actively listening to associates.
• Drives financial performance by managing P&L statements and controlling expenses.
• Develops action plans to address deficiencies in operations.

Skills

Leadership

Customer Service

Financial Management

Team Development

Education

Bachelor's Degree in Business Administration

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to address deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgeting, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a sense of belonging in the workplace. Recruits and develops qualified staff to meet staffing needs and support company growth.

Builds relationships with key stakeholders, supports plans and initiatives to meet customer and business needs, and measures progress towards goals. Identifies improvement opportunities and demonstrates adaptability and continuous learning.

Ensures compliance with company policies and standards of ethics and integrity. Implements related action plans, supports the Open Door Policy, and guides team members in applying these principles in business practices.

Creates a workplace culture of belonging by embracing diversity, supporting associates, and fostering an environment where everyone can thrive. Builds trust, communicates effectively, and attracts and retains top talent. Acts with integrity, maintaining high standards of ethics and compliance, and supports Walmart's mission of positive community impact through initiatives like local giving and environmental sustainability.

Delivers results with a customer-first approach, making decisions based on data insights, balancing priorities, and considering all stakeholders. Encourages innovation, risk-taking, and resilience. Supports continuous improvement and adoption of new technologies and skills.

Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off, and other benefits such as disability coverage, company discounts, and educational programs like Live Better U. The hourly wage range for this position is $31.25-$38.46 plus applicable differentials, with additional compensation for performance and location-based factors.

Minimum Qualifications

Bachelor's Degree in Business Administration, Supply Chain Management, or a related field.

Preferred Qualifications

Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing. Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership. General work experience supervising teams.

Primary Location

18185 Zane St Nw, Elk River, MN 55330-4505, United States of America