(USA) Coach/Ops Mgr Trainee

Walmart; Minnesota; On-site; Full time

Job summary

A leading retail company is seeking a Store Manager to lead teams, drive financial performance, and ensure exceptional customer service. The ideal candidate will have strong leadership skills, a commitment to diversity and inclusion, and experience in retail management. Benefits include competitive pay, performance bonuses, and comprehensive health coverage. Join us to make a difference in customer satisfaction and team development.

Benefits

Health Insurance

401(k)

Paid Time Off

Tuition Assistance

Performance Bonuses

Qualifications

• 2 years of college or equivalent experience required.
• Experience supervising 5 or more direct reports preferred.

Responsibilities

• Leads and develops teams, ensuring high-quality customer experience.
• Drives financial performance and manages budgets.
• Builds high-performing teams by fostering a culture of belonging.

Skills

Customer Service

Team Leadership

Diversity and Inclusion

Financial Performance

Communication

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, and ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to improve deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and ensures diversity and inclusion awareness. Builds relationships with key stakeholders, supports plans and initiatives to meet customer and business needs, and measures progress towards goals. Ensures compliance with company policies and standards of ethics and integrity, supporting the company’s mission and values through action plans and the Open Door Policy.

Builds high-performing teams by embracing diversity, creating a workplace where associates feel supported and connected, and fostering a culture of belonging. Works collaboratively, builds trust, and communicates positively to motivate and influence. Attracts, retains, and develops talent, recognizing contributions and accomplishments. Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a culture of accountability and transparency. Serves customers by delivering results that prioritize customer satisfaction, making decisions based on data insights, and balancing short- and long-term priorities. Demonstrates curiosity, resilience, and a desire to learn, supporting continuous improvement and technological adoption.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health, financial, paid time off, and other perks. Benefits include medical, vision, dental, 401(k), stock purchase, life insurance, PTO, parental leave, disability coverage, discounts, military leave pay, and more. For more information about PTO, visit https://one.walmart.com/notices.

Live Better U is Walmart’s education benefit program covering high school to bachelor’s degrees, with tuition, books, and fees paid by Walmart. Eligibility varies by benefit and employment status. For details, visit One.Walmart.

The hourly wage range for this position is $31.25-$38.46, plus differential where applicable, with additional bonuses and compensation based on location and performance.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearm-specific CBC and training is required. Associates must complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through the same programs, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

8580 Rock Ridge Dr, Mountain Iron, MN 55768-2800, United States of America