(USA) Coach/Ops Mgr Trainee

Walmart; Minnesota; On-site; Full time

Job summary

A leading company in retail is seeking a Store Manager in Austin, MN, responsible for leading teams and ensuring customer satisfaction while managing the financial performance of the store. The ideal candidate should possess strong leadership skills and experience in retail management. Walmart offers competitive pay and a range of benefits including health care, paid time off, and educational assistance.

Benefits

Competitive pay

Performance bonuses

Health benefits (medical, vision, dental)

Financial benefits (401(k), stock purchase, life insurance)

Paid time off

Disability and military leave

Educational benefits

Qualifications

• Two years of college or equivalent experience required.
• Retail and supervisory experience preferred.

Responsibilities

• Leads and develops teams through training and feedback.
• Drives financial performance and sales in the designated area.
• Manages customer service initiatives and community programs.

Skills

Leadership

Customer Service

Financial Management

Communication

Problem Solving

Education

Two years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs, complaints, and issues are resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, recognizes associates, and fosters a workplace culture of belonging. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with stakeholders, supporting plans and initiatives to meet customer and business needs, and building accountability. Identifies improvement opportunities, measures progress, and demonstrates adaptability to promote continuous learning.

Ensures compliance with company policies and supports the company's mission, values, and standards of ethics and integrity. Implements related action plans, supports the Open Door Policy, and provides guidance on applying these principles in business practices.

Respects individuals by building high-performing teams, embracing diversity, creating a supportive workplace, and fostering a culture of belonging. Works collaboratively, builds trust, communicates positively, attracts and retains talent, and recognizes contributions.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, holding oneself and others accountable, and supporting Walmart's goal of positive societal impact through initiatives like local giving and environmental efforts.

Serves customers and members by delivering results with a customer-first approach, making data-driven decisions, balancing priorities, and considering the broader community and stakeholder interests.

Strives for excellence by fostering curiosity, learning, calculated risks, resilience, and embracing change. Supports technological and skill development for continuous improvement.

Walmart offers competitive pay, performance bonuses, health benefits (medical, vision, dental), financial benefits (401(k), stock purchase, life insurance), paid time off, and additional benefits like disability, discounts, military leave, and more.

For more information about PTO, visit https://one.walmart.com/notices. Live Better U provides educational benefits, covering tuition, books, and fees, with eligibility based on employment status and other criteria.

The hourly wage range is $31.25-$38.46 plus differential, with additional bonuses and compensation based on performance and location.

Minimum Qualifications...

Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience. For firearm sales, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Candidates must attend and complete all required training and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership, and experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

1000 18th Ave NW, Austin, MN 55912-1853, United States of America