(USA) Coach/Ops Mgr Trainee

Walmart; Brooklyn Park (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

Walmart is seeking a Team Leader in Brooklyn Park to oversee store operations and develop high-performing teams. The ideal candidate will manage customer service standards, establish performance metrics, and drive business results while upholding Walmart's values of diversity and community engagement. The position requires strong leadership capabilities and offers competitive pay and benefits.

Benefits

Competitive pay

Performance bonuses

Comprehensive benefits including health and retirement

Paid time off

Educational programs like Live Better U

Qualifications

• 2 years of college or equivalent experience required.
• 1 year of supervisory experience in retail preferred.
• Must complete company-specific trainings.

Responsibilities

• Lead and develop teams effectively.
• Drive financial performance and sales.
• Ensure high-quality customer experiences.

Skills

Leadership

Customer Service

Team Development

Financial Management

Communication

Education

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Responsibilities include touring stores, providing feedback, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs. Ensures customer needs, complaints, and issues are resolved, develops and implements action plans to address deficiencies, and leads process improvements to ensure high-quality customer experiences. Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing budgets, forecasting, controlling expenses, monitoring inventory flow, and developing strategies to mitigate shrink and meet sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and recognizing staff, setting clear expectations, and fostering a workplace culture of belonging. Coordinates and oversees job-related activities, develops relationships with stakeholders, supports plans and initiatives to meet customer and business needs, and promotes continuous learning. Ensures compliance with company policies, standards of ethics and integrity, and supports Walmart's mission and values. Builds high-performing teams, embraces diversity, and creates an inclusive work environment. Acts with integrity, maintains high standards of ethics, and supports Walmart’s sustainability and community initiatives. Focuses on delivering results with the customer in mind, making data-driven decisions, and encouraging continuous improvement and innovation. Offers competitive pay, performance bonuses, and comprehensive benefits including health, retirement, paid time off, and educational programs like Live Better U. The hourly wage range for this position is $31.25-$38.46, plus additional compensation such as bonuses and location-based pay zones.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facilities selling only ammunition and with state-specific requirements may require a current state-issued Certificate of Eligibility. Associates must attend and complete all required trainings and assessments, including Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

8000 Lakeland Ave N, Brooklyn Park, MN 55445-2403, United States of America