(USA) Coach/Ops Mgr Trainee

Walmart; Blaine (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a Store Manager to oversee store operations and ensure exceptional customer service. The role involves leading teams, driving financial performance, and implementing business initiatives. Candidates should possess strong leadership skills and a background in retail or supervision. Competitive pay and bonuses are offered, along with comprehensive health benefits.

Benefits

Competitive pay

Performance bonuses

Comprehensive health benefits

401(k) options

Paid time off

Disability coverage

Education benefits through Live Better U

Qualifications

• Retail or supervisory experience is required.
• Bachelor of Science in Business Management preferred.

Responsibilities

• Leads and develops teams by training and mentoring associates.
• Manages store operations and customer service initiatives.
• Drives financial performance by managing budgets and analyzing P&L statements.

Skills

Customer Service

Team Leadership

Financial Analysis

Communication

Problem Solving

Education

2 years of college or equivalent experience

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit and Loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and fosters a sense of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and building accountability for results. Identifies improvement opportunities, demonstrates adaptability, and promotes continuous learning.

Ensures compliance with company policies and supports company mission, values, ethics, and integrity standards. Implements related action plans, supports the Open Door Policy, and guides others in applying these principles in business practices.

Builds high-performing teams by embracing diversity, creating a workplace of belonging, and supporting associates’ growth. Works collaboratively, builds trusting relationships, and communicates positively to motivate and influence others. Attracts and retains top talent, empowers, and recognizes contributions.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a culture of accountability and transparency. Supports Walmart’s goal of positive community impact through waste elimination, local giving, and sustainability initiatives.

Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short and long-term goals. Demonstrates curiosity, resilience, and a desire to learn, encouraging continuous improvement and adoption of new technologies and skills.

Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off, and additional benefits such as disability coverage, discounts, military leave pay, and education benefits through Live Better U.

Minimum qualifications include 2 years of college or equivalent experience, or a combination of retail and supervisory experience. For firearms-related positions, successful completion of background checks and training is required. Associates must attend all required trainings and assessments.

Preferred qualifications include a Bachelor of Science in Business Management and Leadership or similar, experience supervising 5 or more direct reports, and experience in performance management, mentoring, hiring, and firing.

Primary location: 4369 Ball Road NE, Blaine, MN 55014-2209, United States of America.