(USA) Coach/Ops Mgr Trainee

Walmart; Cedar Falls (IA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading retail company is looking for a Team Leader to oversee store operations and develop team members. This role emphasizes training, coaching, and managing financials to ensure exceptional customer service and sales goals. Candidates should possess supervisory experience and a relevant degree, with a commitment to promoting diversity and inclusion.

Benefits

Competitive pay

Bonuses

Health coverage

Retirement plans

Paid time off

Educational programs

Qualifications

• Minimum qualifications include 2 years of college or relevant work experience and supervisory experience.
• Preferred qualifications include a Bachelor's degree in Business Management and Leadership.
• Leadership experience supervising multiple direct reports is also preferred.

Responsibilities

• Lead and develop teams by providing training, coaching, and feedback.
• Manage financials including reviewing profit and loss statements and controlling expenses.
• Oversee customer service initiatives and resolve customer issues.

Skills

Leadership

Customer Service

Financial Management

Problem Solving

Diversity and Inclusion

Education

2 years of college or relevant work experience

Bachelor's degree in Business Management and Leadership

Job description

Position Summary

This role involves leading and developing teams by providing training, coaching, and feedback. Responsibilities include store touring, communicating store operations, utilizing technology, implementing business initiatives, merchandising, and leading change efforts. The role also requires modeling exceptional customer service, managing customer service initiatives, resolving customer issues, and developing action plans for improvement. Financial management includes reviewing profit and loss statements, managing budgets, forecasting, controlling expenses, and ensuring sales and profit goals are met. The position entails supervising and developing associates through hiring, training, mentoring, and recognizing performance, while promoting diversity and inclusion. Additional duties include maintaining compliance with policies, supporting company values, and fostering a culture of belonging and integrity. The role emphasizes serving customers, striving for excellence, and supporting associates' growth and well-being. Benefits include competitive pay, bonuses, health coverage, retirement plans, paid time off, and educational programs. Minimum qualifications include 2 years of college or relevant work and supervisory experience. Preferred qualifications include a Bachelor's degree in Business Management and Leadership, leadership experience supervising multiple direct reports, and relevant certifications. The primary location is 525 Brandilynn Blvd, Cedar Falls, IA 50613-7416, United States of America.