(USA) Coach/Ops Mgr Trainee

Walmart; Kittanning (Armstrong County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in retail seeks a Store Manager to lead teams, drive sales, and ensure exceptional customer service. The ideal candidate will have strong leadership skills, a commitment to integrity, and a passion for continuous improvement. Responsibilities include managing store operations, developing associates, and enhancing customer experiences. Competitive pay and benefits are offered, including performance bonuses and educational support.

Benefits

Medical Coverage

Vision Coverage

Dental Coverage

401(k)

Stock Purchase

Company-Paid Life Insurance

PTO

Parental Leave

Short-term and Long-term Disability

Tuition Reimbursement

Qualifications

• 2 years’ college or 1 year’s retail and supervisory experience.
• Successful completion of required trainings and assessments.

Responsibilities

• Leads and develops teams by teaching and training associates.
• Drives financial performance by managing budgets and P&L.
• Ensures compliance with company policies and procedures.

Skills

Leadership

Customer Service

Communication

Education

Bachelor of Science in Business Management

Certificate of Completion in People and Business Leadership

Job description

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively.
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs); ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high-quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in budgeting, forecasting, and controlling expenses in the designated business area to confirm they are aligned with sales; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area.
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; providing recognition; communicating expectations consistently and effectively; ensuring a culture of belonging awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
Provides supervision and development opportunities for associates through hiring, training, mentoring, and recognizing contributions; ensuring a culture of belonging.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing guidance on applying these in executing business processes and practices.

Leadership Expectations

Respect for the Individual: Builds high-performing, inclusive teams; embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates equitable opportunities for associates to thrive and perform.

Respect for the Individual: Works collaboratively; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.

Respect for the Individual: Attracts and retains the best, diverse talent; empowers and develops talent; and recognizes others' contributions and accomplishments.

Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.

Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.

Service to the Customer/Member: Delivers results while putting the customer first; considers how, where, and when customers shop; and applies the EDLP and EDLC business models to all plans.

Service to the Customer/Member: Makes decisions based on data, insights, and analysis; balances short- and long-term priorities; and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.

Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; and encourages learning from mistakes.

Strive for Excellence: Drives continuous improvements; adopts and encourages the use of new technologies and skills; and supports others through change.

At Walmart, we offer competitive pay, performance-based bonus awards, and other benefits for a happier mind, body, and wallet. Benefits include medical, vision, dental coverage, 401(k), stock purchase, company-paid life insurance, PTO, parental leave, family care leave, bereavement, jury duty, voting, short-term and long-term disability, discounts, Military Leave Pay, adoption and surrogacy reimbursement, and more. You will also receive PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, depending on your job classification and employment length.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for associates in Walmart and Sam's Club facilities, covering programs from high school to bachelor's degrees, including English Language Learning and certificates. Tuition, books, and fees are paid by Walmart. Eligibility varies by benefit and employment status. Benefits are subject to change.

The hourly wage range for this position is $31.25-$38.46 plus differential where applicable. Actual wages will meet or exceed the minimum wage for the location. Additional compensation includes performance bonuses, regional pay zones, and other incentives.

Minimum Qualifications...

2 years’ college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required.
For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required.
Associates must attend and pass all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through the same programs, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

1 Hilltop Plz, Kittanning, PA 16201-8905, United States of America