Store 1218 (USA) Overnight Coach/Ops Mgr Trainee

Walmart; Hyde Park Township (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic leader to guide and develop teams in a fast-paced retail environment. This role focuses on enhancing customer service, driving financial performance, and fostering a culture of belonging among associates. With a commitment to integrity and continuous improvement, you will lead initiatives that support both team and business objectives. Join a company that values diversity and empowers its workforce, offering competitive pay and a range of benefits, including education support. If you're passionate about leading teams and making a positive impact, this opportunity is perfect for you.

Benefits

Health Coverage

401(k)

Stock Purchase

Paid Time Off

Disability Benefits

Discounts

Military Leave Pay

Education Benefits

Qualifications

• Experience in retail and supervisory roles.
• Ability to lead teams and manage performance.

Responsibilities

• Lead and develop teams while ensuring high customer service standards.
• Drive financial performance and manage store operations effectively.

Skills

Customer Service

Team Leadership

Financial Performance Management

Problem Solving

Communication Skills

Education

Two years of college

Bachelor of Science in Business Management

Tools

P&L Statements

Budget Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and communicates consistently and effectively, ensuring diversity and inclusion awareness, recruiting, and developing qualified staff to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and building accountability for achieving results. Identifies and addresses improvement opportunities, demonstrates adaptability, and promotes continuous learning. Ensures compliance with company policies and procedures, supporting the company's mission, values, standards of ethics, and integrity. Implements related action plans, utilizes and supports the Open Door Policy, and provides guidance on applying these in executing business processes and practices.

Builds high-performing teams by embracing differences in people, cultures, ideas, and experiences. Creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creating opportunities for all to thrive and perform. Works collaboratively to build strong relationships, communicates with impact, energy, and positivity to motivate and influence. Attracts and retains top talent, empowers, and develops talent, and recognizes contributions and accomplishments.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, supporting and fostering the culture, holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the environment. Creates a sense of belonging, eliminates waste, and participates in local giving.

Delivers results by prioritizing customer needs, making decisions based on data insights, and balancing short- and long-term priorities. Demonstrates curiosity, resilience, and encourages learning from mistakes. Supports continuous improvements, adopts new technologies and skills, and supports others through change.

Walmart offers competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase, paid time off, disability benefits, discounts, military leave pay, and more. The exact pay rate varies by location and job classification, with additional compensation for certain positions.

For more information about PTO, visit https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for associates, covering costs for various educational programs. Eligibility and benefits details are available on One.Walmart.

The hourly wage range for this position is $31.25-$38.46, plus differential where applicable. Additional compensation includes bonuses and possibly regional pay zones based on location.

Minimum Qualifications...

Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising five or more direct reports with responsibilities including performance management, mentoring, hiring, and firing.

Primary Location...

1741 E Florence Blvd, Casa Grande, AZ 85122-4763, United States of America