(USA) Coach/Ops Mgr Trainee

Walmart; Hendersonville (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Walmart is seeking a Coach/Ops Mgr Trainee to lead and develop teams while ensuring exceptional customer service and operational excellence. This role involves overseeing store operations, managing budgets, and fostering a culture of respect and belonging. Candidates should have supervisory experience and at least 2 years of college or equivalent work experience.

Benefits

Performance bonuses

Comprehensive health benefits

Paid time off

Qualifications

• 2 years of college or equivalent work experience.
• Supervisory experience managing five or more direct reports.
• Preferred: Bachelor's in Business Management or relevant supervisory experience.

Responsibilities

• Leads and develops teams by teaching and training associates.
• Oversees store operations and customer service initiatives.
• Drives financial performance by managing budgets and operational processes.

Skills

Leadership

Customer Service

Communication

Financial Management

Education

2 years of college or equivalent work

Bachelor of Science in Business Management

Job description

Join to apply for the (USA) Coach/Ops Mgr Trainee role at Walmart.

This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$31.00/hr - $38.00/hr

Position Summary: Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores, provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, and ensuring customer needs and complaints are addressed. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience. Drives financial performance by reviewing and evaluating PL (Profit & Loss) statements, managing budgets, forecasting, controlling expenses, and ensuring effective merchandise presentation, inventory flow, and operational processes. Provides supervision and development opportunities for associates through hiring, training, mentoring, and recognizing contributions. Ensures compliance with company policies, supports Walmart’s mission, values, and standards of ethics and integrity, and fosters a culture of belonging and respect. Acts with integrity, serving customers and members by delivering results, making decisions based on data, and encouraging continuous improvement. Offers competitive pay, performance bonuses, and comprehensive benefits including health, financial, and paid time off benefits. Eligibility requirements and benefits details are available at One.Walmart. The hourly wage range for this position is $31.25-$38.46 plus differential, with additional compensation through performance bonuses and possibly regional pay zones. Minimum qualifications include 2 years of college or equivalent work and supervisory experience. Preferred qualifications include a Bachelor of Science in Business Management and Leadership, or relevant supervisory experience managing five or more direct reports. This is a full-time position located at 250 Highlands Square Dr, Hendersonville, NC 28792-5721.