(USA) Coach/Ops Mgr Trainee

Walmart; Central (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in retail is seeking a store manager for its location in Central, SC. The ideal candidate will demonstrate strong leadership and customer service skills while managing store operations and associates to enhance financial performance. This role requires effective communication and the ability to drive improvements and foster a positive workplace culture.

Qualifications

• 2 years of college or equivalent retail/supervisory experience required.
• Preferred: Bachelor's in Business Management and leadership training.

Responsibilities

• Lead and develop teams for store operations and customer service.
• Manage financial performance and implement action plans.
• Recruit, hire, train, and mentor associates.

Skills

Leadership

Customer Service

Financial Analysis

Communication

Training and Development

Education

2 years of college or 1 year of retail experience and 1 year of supervisory experience

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a sense of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing relationships with stakeholders, supporting plans and initiatives, and building accountability. Identifies and communicates goals, measures progress, and promotes continuous learning and adaptability.

Ensures compliance with company policies, procedures, and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy. Provides guidance on applying these in business practices.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University; or Certificate of Completion in People and Business Leadership. General work experience supervising 5+ direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

1286 Eighteen Mile Rd, Central, SC 29630-8605, United States of America