(USA) Coach/Ops Mgr Trainee

Walmart; Georgia (VT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated leader to enhance team performance and customer satisfaction in a vibrant retail environment. This role involves driving financial success, managing diverse teams, and fostering an inclusive workplace culture. Candidates should be passionate about customer service and possess strong leadership skills. With opportunities for educational growth and competitive pay, this position promises a rewarding career path for those eager to make a positive impact in the community. Join a company that values integrity and innovation, and help shape the future of retail.

Benefits

Competitive Pay

Performance Bonuses

Health Benefits

Paid Time Off

Educational Benefits

Qualifications

• 2 years of college or equivalent experience required.
• Experience supervising direct reports and managing performance.

Responsibilities

• Lead and develop teams while ensuring exceptional customer service.
• Drive financial performance through effective budget management.

Skills

Customer Service

Team Leadership

Financial Analysis

Performance Management

Diversity and Inclusion

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, and ensuring customer needs and complaints are addressed successfully. Develops and implements action plans to improve deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes diversity and inclusion while recruiting and developing qualified staff to meet staffing needs and company growth.

Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives, and building accountability. Ensures compliance with company policies and standards of ethics and integrity, supporting the company’s mission and values. Builds high-performing teams, embraces diversity, and creates a workplace of belonging where associates feel supported and connected. Acts with integrity, maintains transparency, and supports Walmart’s culture of making a positive impact through responsible actions, including community involvement.

Delivers results by prioritizing the customer, making data-driven decisions, and balancing short and long-term goals. Demonstrates curiosity, resilience, and a desire to learn, encouraging innovation and change. Supports continuous improvement through the adoption of new technologies and skills, and supports others during change.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health, financial, and paid time off benefits. For more details about PTO, visit https://one.walmart.com/notices.

Live Better U is an educational benefit program providing fully paid tuition, books, and fees for associates pursuing various levels of education, from high school to bachelor’s degrees, including English Language Learning and certificates. Eligibility varies by program and employment status. For more information, visit One.Walmart.

The hourly wage range for this position is $31.25-$38.46 plus applicable differentials, with additional bonuses based on performance and location. The actual wage will meet or exceed the local minimum wage laws.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific CBC and training is required. For ammunition-only facilities, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership through the same programs. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

6000 Ogeechee Rd, Savannah, GA 31419-9544, United States of America