(USA) Coach/Ops Mgr Trainee

Walmart; Fayetteville (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

Walmart seeks a skilled team leader to drive store operations and enhance customer service. The ideal candidate will have a strong retail background, proven supervisory skills, and a commitment to financial goals and community outreach. This role offers competitive pay and opportunities for education through Walmart's Live Better U program.

Benefits

Performance bonuses

Comprehensive benefits

Educational opportunities fully paid

Paid time off

Qualifications

• Experience in retail and supervisory roles.
• Completion of job-required trainings and assessments.
• Possibility of firearms training for specific facilities.

Responsibilities

• Leads and develops teams, ensuring high customer service standards.
• Drives financial performance through budget management.
• Implements action plans to mitigate shrink and meet sales goals.

Skills

Leadership

Customer Service

Financial Management

Team Development

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs. Ensures customer needs, complaints, and issues are resolved, develops action plans to correct deficiencies, and leads process improvements to ensure a high-quality customer experience.

Drives financial performance and sales by reviewing PL statements, managing budgets, forecasting, controlling expenses, and ensuring effective merchandise presentation, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and meet sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and recognition. Ensures compliance with company policies, supports company values, and promotes a culture of belonging and integrity.

Builds high-performing teams, embraces diversity, and fosters a workplace where associates feel supported and connected. Acts with integrity, maintains high standards of ethics, and supports Walmart’s mission to make a positive impact. Makes data-driven decisions, encourages continuous improvement, and supports change. Offers competitive pay, performance bonuses, and comprehensive benefits including health, financial, and paid time off benefits. Live Better U provides educational opportunities fully paid by Walmart, with eligibility based on job classification and employment length.

The hourly wage range for this position is $31.25-$38.46, plus differential where applicable. Additional compensation includes performance bonuses and possibly regional pay zones depending on location.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all job-required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

125 Pavilion Pkwy, Fayetteville, GA 30214-4098, United States of America