(USA) Coach/Ops Mgr Trainee

Walmart; Cheraw (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company seeks a Coach/Ops Mgr Trainee in Cheraw, SC, to lead teams, manage store operations, and enhance customer experiences. Candidates should have leadership skills and relevant education/experience. This full-time position offers competitive hourly pay and various benefits, ensuring a promising entry into retail management.

Benefits

Performance bonuses

Health benefits

401(k) plan

Paid time off

Educational programs through Live Better U

Qualifications

• 2 years college or 1 year retail and 1 year supervisory experience.
• Experience in supervising 5+ direct reports.

Responsibilities

• Leads teams by teaching and providing feedback.
• Drives financial performance and manages budgets.
• Models exceptional customer service standards.

Skills

Leadership

Customer Service

Financial Management

Communication

Education

Bachelor's in Business Management and Leadership

Certificates in People and Business Leadership

Job description

Join to apply for the (USA) Coach/Ops Mgr Trainee role at Walmart.

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This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$31.00/hr - $38.00/hr

Position Summary

What you'll do... Leads and develops teams by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives effectively.

Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs. Ensures customer needs, complaints, and issues are resolved, develops action plans to correct deficiencies, and leads process improvements for a high-quality customer experience.

Drives financial performance by reviewing profit/loss statements, managing budgets, forecasting, controlling expenses, and ensuring effective merchandise presentation, inventory flow, and operational processes. Develops and implements actions to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, fosters a culture of belonging, and recruits qualified staff to meet staffing needs and growth targets.

Builds relationships with stakeholders, supports plans and initiatives, and promotes accountability and continuous learning. Ensures compliance with policies, supports Walmart's mission, and fosters a culture of integrity and ethics.

Creates a workplace where associates feel supported and included, attracts and retains talent, and acts with integrity and humility. Delivers results with a customer-first mindset, makes data-driven decisions, and encourages continuous improvement and adaptation.

Walmart offers competitive pay, performance bonuses, health benefits, 401(k), stock purchase plans, paid time off, and other benefits, including educational programs through Live Better U.

The hourly wage range is $31.25-$38.46 plus differential where applicable. Additional compensation may include performance bonuses and regional pay zones.

Minimum Qualifications

2 years of college, or 1 year of retail and 1 year of supervisory experience, or 2 years of general work with 1 year supervisory experience. For firearms-related roles, successful completion of background checks and training is required. All associates must complete required trainings and assessments.

Preferred Qualifications

Bachelor's in Business Management and Leadership, or certificates in People and Business Leadership, and experience supervising 5+ direct reports in performance management, mentoring, hiring, and firing.

Location

1040 Chesterfield Hwy, Cheraw, SC 29520-7010, United States.

Additional details

Seniority level: Internship

Employment type: Full-time

Job function: Other

Industry: Retail