(USA) Coach/Ops Mgr Trainee

Walmart; Colorado; On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Supervisory Associate to lead store operations in Colorado. This role involves enhancing customer service standards, driving financial performance, and developing high-performing teams. Ideal candidates will have relevant educational qualifications or equivalent experience and demonstrate effective leadership skills.

Benefits

Performance bonuses

Health coverage

401(k) plan

Paid time off

Educational benefits

Qualifications

• Minimum 2 years of college or equivalent retail and supervisory experience.
• Experience supervising 5+ direct reports highly preferred.
• Participation in all required trainings is expected.

Responsibilities

• Lead and develop teams by training and providing feedback.
• Manage customer service initiatives and oversee store operations.
• Drive financial performance and monitor merchandise presentation.

Skills

Customer Service

Team Leadership

Communication

Problem Solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a belonging mindset in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with stakeholders, supporting plans and initiatives, and building accountability. Identifies and communicates goals, measures progress, and addresses improvement opportunities. Demonstrates adaptability and promotes continuous learning.

Ensures compliance with company policies and procedures, supporting the company's mission, values, ethics, and integrity. Implements related action plans, utilizes the Open Door Policy, and provides guidance on applying these principles in business practices.

Builds high-performing teams by embracing diversity, creating a culture of belonging, and supporting associates' growth and performance. Works collaboratively, builds trust, and communicates positively to motivate and influence others. Attracts and retains top talent, recognizes contributions, and fosters a respectful workplace.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a culture of accountability. Supports Walmart's goal of becoming a regenerative company by making positive impacts through waste elimination, local giving, and community engagement.

Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Demonstrates curiosity, resilience, and a desire to learn, encouraging continuous improvement and adoption of new technologies and skills.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits, including health coverage, 401(k), stock purchase, paid time off, and other perks. Benefits vary based on employment status and location.

For more information about PTO, visit https://one.walmart.com/notices. Live Better U provides educational benefits, including high school completion, degrees, and certificates, fully paid by Walmart. Eligibility depends on job classification and employment length.

The hourly wage range for this position is $31.25 - $38.46, plus applicable differential, bonuses, and additional compensation based on location and performance.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.

For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities that sell only ammunition, a current state-issued Certificate of Eligibility may be required.

Associates must attend and complete all job-required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and general work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

13420 W Coal Mine Ave, Littleton, CO 80127-5402, United States of America