(USA) Coach/Ops Mgr Trainee-2

Walmart; South Carolina; On-site; USD 45,000 - 65,000; Full time

Job summary

Walmart is seeking an experienced Store Manager to lead and develop store teams in Beaufort, SC. This role emphasizes exceptional customer service and financial performance, requiring strong leadership skills to train and mentor associates while maintaining compliance with company policies. Ideal candidates will possess relevant supervisory experience and a commitment to diversity and inclusion in the workplace.

Qualifications

• 2 years of college or relevant work experience.
• Experience supervising team members.
• Successful training completion for firearms necessary if applicable.

Responsibilities

• Drive financial performance and sales.
• Ensure effective merchandise presentation and inventory flow.
• Provide supervision and development for hourly associates.

Skills

Leadership

Customer Service

Financial Management

Team Development

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Key Responsibilities

• Drive the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, and controlling expenses.
• Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
• Provide supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Set clear expectations, recognize associates, and promote a culture of belonging and inclusion.
• Coordinate, complete, and oversee job-related activities by developing relationships with key stakeholders, supporting plans and initiatives, and building accountability for results.
• Ensure compliance with company policies and support the company's mission, values, ethics, and integrity standards. Implement related action plans and support the Open Door Policy.
• Build high-performing teams by embracing diversity, creating a workplace of belonging, and fostering a culture where associates feel supported and valued.
• Act with integrity by maintaining high standards of ethics and compliance, supporting Walmart's culture, and making a positive impact through community involvement and waste reduction initiatives.
• Deliver results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals.
• Strive for excellence by encouraging continuous learning, adopting new technologies, and supporting change management.

Minimum Qualifications

2 years of college OR 1 year of retail experience and 1 year of supervisory experience OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling ammunition with specific state requirements, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership through the same programs. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

350 Robert Smalls Pkwy, Beaufort, SC 29906-4284, United States of America