Urology Medical Scheduler & Care Coordinator

University Medical Center; Shepherdsville (KY); On-site; USD 22,000 - 33,000; Full time

Job summary

UofL Health is a regional academic health system with five hospitals and multiple medical centers. It seeks a Medical Scheduler to arrange follow-up appointments and tests, coordinate pre-certifications, and communicate clearly with patients. The role supports the healthcare team and serves patients of all ages.

Responsibilities include scheduling, patient instructions, using Allscripts and Centricity, and maintaining strict HIPAA standards while delivering friendly, reliable service.

Qualifications

• Two (2) years of scheduling in a multi-specialty clinic (preferred).

Responsibilities

• Schedule follow up/return visits for patients.
• Obtain appropriate pre-certification and pre-authorizations, as needed.
• Schedule medical tests and procedures for patients.
• Discuss patient instructions for procedures to ensure understanding.
• Call patients to schedule procedures and provide instructions.
• Use Allscripts, Centricity Business, online paging systems and retrieve information from hospital systems.
• Maintain HIPAA confidentiality in all matters concerning patients.
• Exhibits friendly and helpful behavior.
• Other duties as assigned.

Education

High school diploma or GED

Job description

UofL Health is a regional academic health system with five hospitals and multiple medical centers. It seeks a Medical Scheduler to arrange follow-up appointments and tests, coordinate pre-certifications, and communicate clearly with patients. The role supports the healthcare team and serves patients of all ages.

Responsibilities include scheduling, patient instructions, using Allscripts and Centricity, and maintaining strict HIPAA standards while delivering friendly, reliable service.