Urology Clinic Operations Manager

New Jersey Urology; Cherry Hill Township (NJ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plans

HSA / FSA

401(k) matching

Employee Assistance Program

Job summary

U.S. Urology Partners is seeking a Practice Office Manager to support administrative operations across clinic locations.

You will collaborate with the Nurse Manager to enhance patient flow from reception to clinical areas, plan workflows for efficiency, and implement action plans with the COO and HR to maximize office effectiveness. The role requires strong supervisory experience, a high school diploma (associate degree preferred), and at least five years in related admin roles.

Qualifications

• High School Graduate.
• Associate degree preferred.
• Minimum of five (3) years of related experience.
• Experience in supervisory role.

Responsibilities

• The Practice Office Manager will work closely with the Nurse Manager to ensure optimal patient care and efficient patient flow from the reception department throughout the clinical areas.
• Plan and prioritizes work flow with the goal of maximizing the efficiency and quality standard of the medical office clerical operations.
• Interact with the physicians, COO and Human Resources to establish and implement action plans designed to maximize the effectiveness of the office administrative operation.
• Creates policies and procedures focused on continuous improvement and solutions to daily issues.
• Works with Human Resources to ensure that each office location is properly staffed for efficient operation of daily business.
• Coordinates proper training process for all newly hired clerical staff.
• Communicates realistic expectations to the clerical staff and works closely with Team Leaders to monitor progress and quality.
• Analyzes patient needs and practice objectives with employee competencies to position staff to most effectively utilize individual skills and strengths.
• Creates and maintains patient templates ensuring patients are scheduled in proper blocks of time for each physician.
• Works with the Billing Manager and billing staff to ensure proper procedures are followed during patient check- in and check-out to secure accurate patient financial data.
• Ensures that the reception staff maintains all patient information according to the established patient confidentiality policy.
• Verifies that necessary paperwork is presented to patients for understanding and signatures (HIPPA, practice, financial and other forms) as required.
• Works with Team Leaders in the delegation of scanning, routing, and faxing tasks.
• Verifies that all medical dictations are obtained in a timely and accurate fashion and sent out to referring physicians.
• Approves office staff work schedules, Paid Time Off requests and payroll timesheets as well as processes employee performance reviews in a timely manner.
• Delegates the responsibilities of ordering and tracking all office supplies (verifies packing slips) and maintenance of storage areas.
• Supervises maintenance of buildings and grounds.
• Creates communications and spread sheets as requested by management.
• Communicates effectively to physicians and managers relative to all aspects of operations on a daily basis.
• Performs other duties as assigned.

Skills

Office management

Staff scheduling

HIPAA knowledge

Supervisory experience

Communication skills

Education

Associate degree preferred

Job description

U.S. Urology Partners is seeking a Practice Office Manager to support administrative operations across clinic locations.

You will collaborate with the Nurse Manager to enhance patient flow from reception to clinical areas, plan workflows for efficiency, and implement action plans with the COO and HR to maximize office effectiveness. The role requires strong supervisory experience, a high school diploma (associate degree preferred), and at least five years in related admin roles.