Urgent Medical Dispatch Specialist

County Emergency Communications; Big Creek Township (MI); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications seeks an Emergency Medical Dispatcher to support urgent medical calls from Mio, MI. The role involves gathering patient data, establishing response priorities, and coordinating EMS resources in accordance with dispatch protocols.

Depending on training and assignment, you may provide pre-arrival instructions and must maintain required certifications. The position may involve overnight shifts, weekends, and rotating schedules as needed.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification may be required or sponsored training depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

Job description

County Emergency Communications seeks an Emergency Medical Dispatcher to support urgent medical calls from Mio, MI. The role involves gathering patient data, establishing response priorities, and coordinating EMS resources in accordance with dispatch protocols.

Depending on training and assignment, you may provide pre-arrival instructions and must maintain required certifications. The position may involve overnight shifts, weekends, and rotating schedules as needed.