Urgent Care Vet Receptionist — Flexible Schedule & Impact

Mission Pet Health; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Urgent Care Animal Hospital in Los Angeles, CA is seeking a friendly receptionist to join our urgent care-focused team. You will manage a multi-line phone system, greet clients, and ensure smooth check-in and appointment flow.

You’ll coordinate care with veterinary staff, handle basic financial transactions, and educate clients on preventive care while treating every pet like family. This role requires resilience in a fast-paced setting, a flexible schedule including some weekends and holidays,

Qualifications

• Experience in customer-facing roles, preferably veterinary or medical.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventive care and hospital services to ensure optimal pet well-being.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet like your own.

Skills

Customer service

Communication

Organization

Teamwork

Adaptability

Tools

Vet software

Job description

Urgent Care Animal Hospital in Los Angeles, CA is seeking a friendly receptionist to join our urgent care-focused team. You will manage a multi-line phone system, greet clients, and ensure smooth check-in and appointment flow.

You’ll coordinate care with veterinary staff, handle basic financial transactions, and educate clients on preventive care while treating every pet like family. This role requires resilience in a fast-paced setting, a flexible schedule including some weekends and holidays,