Urgent Care Site Operations & People Lead

Summit Health; New York (NY); On-site; USD 33,000 - 37,000; Full time

Job summary

VillageMD is seeking an Office Supervisor to manage urgent care site operations, ensuring a patient-centric experience from arrival to departure. You will lead non-provider scheduling, oversee supplies, and coordinate with Practice Manager to maintain smooth daily operations.

The role requires supervising experience, strong communication, and MS Office proficiency. It is an on-site position with long shifts, including weekends, at an urgent care facility.

Qualifications

• High School Diploma or GED required; Bachelor’s degree in management preferred (experience may substitute).
• Minimum 1 year of supervising or managing experience required or a degree in management.
• Ability to multitask in a fast-paced environment.
• Excellent communication skills and ability to deliver constructive feedback.
• Good computer skills with MS Office; bilingual skills may be required by location.
• Basic Life Support (BLS) certification required at time of hire.

Responsibilities

• Site Management: oversee patient flow, registration delays, post-discharge follow-up.
• Support Practice Manager with scheduling for non-providers; manage site inventory and supplies.
• Open/close site as required; handle administrative and operational duties.

Skills

multitask ability

communication skills

feedback & coaching

bilingual language skills

computer skills

teamwork

LBS certification

Education

High School Diploma or GED

Bachelor’s degree in management or related field

Job description

VillageMD is seeking an Office Supervisor to manage urgent care site operations, ensuring a patient-centric experience from arrival to departure. You will lead non-provider scheduling, oversee supplies, and coordinate with Practice Manager to maintain smooth daily operations.

The role requires supervising experience, strong communication, and MS Office proficiency. It is an on-site position with long shifts, including weekends, at an urgent care facility.