On-site Urgent Care Office Supervisor

Summit Health; Rockaway (NJ); On-site; USD 33,000 - 37,000; Full time

Job summary

VillageMD is seeking an Office Supervisor to manage administrative, financial, and operational aspects of an urgent care location, ensuring a patient-centric experience from arrival to departure.

You will lead site operations, coordinate with the Practice Manager, handle schedules, inventory, and staff development, and uphold HIPAA compliance while delivering compassionate service to patients and families.

Qualifications

• High School Diploma or GED required; Bachelor's degree in management or related field preferred.
• Minimum 1 year of supervising or managing experience, or a degree in management.
• Excellent multitasking and organization skills.
• Proficient with Microsoft Office; strong computer skills.
• Exceptional communication abilities; able to provide constructive feedback.

Responsibilities

• Oversee daily site operations to ensure timely patient flow and registration.
• Assist Practice Manager in staff scheduling for non-providers.
• Order medical and office supplies and manage inventory.
• Open/close the site as required and maintain a hospitable environment.
• Lead staff development and coordinate with HR on performance and relations.

Skills

Exceptional communication

Multitask

Bilingual language skills

Education

High School Diploma or GED

Bachelor’s degree in management

BLS certification

Tools

Microsoft Office

Job description

VillageMD is seeking an Office Supervisor to manage administrative, financial, and operational aspects of an urgent care location, ensuring a patient-centric experience from arrival to departure.

You will lead site operations, coordinate with the Practice Manager, handle schedules, inventory, and staff development, and uphold HIPAA compliance while delivering compassionate service to patients and families.