Urgent Care Office Operations Lead

Summit Health; New York (NY); On-site; USD 33,000 - 37,000; Full time

Job summary

VillageMD is seeking an Office Supervisor to oversee urgent care site operations, ensuring smooth patient flow and a patient-centric experience. You will manage non-provider scheduling, supply orders, and opening/closing duties, collaborating with the Practice Manager to uphold quality care.

We value strong communication, multitasking, and bilingual capabilities, with certification requirements including Basic Life Support. This on-site role involves long shifts and weekend work as needed.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in management, business or other applicable degree preferred (will consider relevant management experience in lieu of degree).
• Minimum 1 year of supervising or managing experience a must OR a degree in management.
• Ability to successfully multitask.
• Good computer skills (knowledge of a PC, Microsoft Office programs)
• Exceptional communication skills
• Bilingual language skills required or preferred based on-site location
• Basic Life Support (BLS) certification required at time of hire.

Responsibilities

• Site management: oversee site performance, patient flow, and post-discharge follow-up.
• Assist Practice Manager with scheduling for non-providers.
• Order medical supplies, medications, vaccinations, and office supplies.
• Open and close the site as required.
• Assist Practice Manager in administrative and operational duties.

Skills

Communication skills

Multitasking

Bilingual

Microsoft Office

Education

Bachelor's degree in management or related field

Job description

VillageMD is seeking an Office Supervisor to oversee urgent care site operations, ensuring smooth patient flow and a patient-centric experience. You will manage non-provider scheduling, supply orders, and opening/closing duties, collaborating with the Practice Manager to uphold quality care.

We value strong communication, multitasking, and bilingual capabilities, with certification requirements including Basic Life Support. This on-site role involves long shifts and weekend work as needed.