Urgent Care Office Supervisor: Patient-Centric Ops Lead

Summit Health Management; West (MS); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k savings plan

Life insurance

Disability insurance

FSA

Job summary

VillageMD is hiring an Office Supervisor for an urgent care location. The role focuses on supervising administrative, financial, and operational tasks to deliver a patient-centric experience from arrival to departure.

Responsibilities include managing site performance, coordinating schedules, ordering supplies, and supporting the Practice Manager. Strong communication and leadership are essential; on-site work is required.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in management preferred (will consider relevant management experience in lieu of degree).
• Minimum 1 year of supervising or managing experience required.
• Good computer skills (PC, Microsoft Office).
• Exceptional communication skills.
• Bilingual language skills may be required based on site location.

Responsibilities

• Site Management: oversee patient flow, registration delays, and post-discharge follow-up.
• People Management: coach, develop staff, manage performance and disciplinary actions.
• Business and Patient Management: protect patient confidentiality and handle patient interactions with care.

Skills

Communication skills

Bilingual

Computer skills

multitasking

Education

High School Diploma or GED

Bachelor’s degree in management

Tools

Microsoft Office

Job description

VillageMD is hiring an Office Supervisor for an urgent care location. The role focuses on supervising administrative, financial, and operational tasks to deliver a patient-centric experience from arrival to departure.

Responsibilities include managing site performance, coordinating schedules, ordering supplies, and supporting the Practice Manager. Strong communication and leadership are essential; on-site work is required.