Urgent Care Service Advisor – 6-Month Contract

Practice Plus Group; What Cheer (IA); On-site; USD 28,000 - 35,000; Full time

Job summary

Practice Plus Group is hiring a Service Advisor for a Bristol contact centre on a 6-month fixed-term contract with immediate start. You will be the first point of contact for patients and healthcare professionals, offering support, reassurance and guidance to help ensure people receive the right care at the right time.

Through a mix of inbound and outbound calls, you will assist patients in accessing healthcare services and conduct patient safety calls to monitor wellbeing and spot changes in

Responsibilities

• Be the first point of contact for patients and healthcare professionals.
• Handle inbound and outbound calls to help patients access healthcare services.
• Carry out patient safety calls to monitor wellbeing and identify changes in symptoms.
• Provide support, reassurance and guidance to ensure people receive the right care at the right time.

Job description

Practice Plus Group is hiring a Service Advisor for a Bristol contact centre on a 6-month fixed-term contract with immediate start. You will be the first point of contact for patients and healthcare professionals, offering support, reassurance and guidance to help ensure people receive the right care at the right time.

Through a mix of inbound and outbound calls, you will assist patients in accessing healthcare services and conduct patient safety calls to monitor wellbeing and spot changes in