Patient Access & Support Advisor (6-Month Contract)

US Tech Solutions

Whippany (NJ)

On-site

USD 36,000 - 48,000

Full time

9 days ago

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

US Tech Solutions in Whippany, NJ is seeking compassionate, customer-focused professionals for a 6-month contract full-time role in patient prescription access support. You will assist patients, providers, and pharmacies via phone and online channels, guiding enrollment and answering questions about assistance programs.

Ideal candidates have strong communication, empathy, and problem-solving skills, plus comfort using common software.

Qualifications

Strong communication and active listening skills.
A passion for helping people and delivering exceptional customer service.
Empathy, patience, and emotional intelligence.
Problem-solving and critical-thinking abilities.
Ability to adapt in a fast-paced environment.
Comfortable using computers and learning new software.

Responsibilities

Assist patients, healthcare providers, and pharmacies through phone and online interactions.
Guide patients through program enrollment and eligibility requirements.
Answer questions related to prescription assistance programs and medication access.
Provide empathetic support and help resolve issues efficiently.
Document interactions accurately and maintain patient records.
Collaborate with internal teams to ensure a seamless patient experience.
Support administrative tasks as needed.