Urgent Care Registration Specialist - Patient Access

Baycare; Lakeland (FL); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401k match

Resumo da oferta

BayCare is seeking an Urgent Care Representative in Lakeland, FL to support urgent care operations by registering patients, collecting charges, and answering patient questions. This full-time role requires handling multiple systems and delivering outstanding customer service.

The position emphasizes accurate information gathering, timely registrations, and collaboration with the care team while providing benefits and growth opportunities within BayCare.

Qualificações

• High School or Equivalent required.
• 6 months of healthcare experience or 6 months of customer service experience required.
• Excellent communication and interpersonal skills.

Responsabilidades

• Obtain accurate patient and client information during registrations.
• Perform accurate and timely registrations across systems.
• Collect and post charges and payments.
• Answer patient and client questions and provide information as needed.
• Distribute information including medical records to patients and clients.
• Perform additional duties as assigned by supervisor.

Conhecimentos

Patient registration

Multiple systems

Charge posting

Customer service

Question handling

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

BayCare is seeking an Urgent Care Representative in Lakeland, FL to support urgent care operations by registering patients, collecting charges, and answering patient questions. This full-time role requires handling multiple systems and delivering outstanding customer service.

The position emphasizes accurate information gathering, timely registrations, and collaboration with the care team while providing benefits and growth opportunities within BayCare.