Urgent Care Receptionist (Part-Time, Weymouth)

Dorset HealthCare University NHS Foundation Trust; Weymouth (MA); On-site; USD 17,000 - 24,000; Part time

Job summary

Dorset HealthCare University NHS Foundation Trust is seeking a part-time receptionist for Weymouth Urgent Treatment Centre to support busy front-of-house operations and be the first point of contact for patients.

The role involves booking on arrival, updating electronic health records, handling enquiries by phone, email and in person, and assisting with referrals and discharge letter production. DBS check is required and the Trust is committed to an inclusive workplace.

Qualifications

• First point of contact for patients, with friendly and proactive communication.
• Excellent organisational skills to handle busy reception and admin tasks.
• Ability to work flexibly across shifts and maintain confidentiality.

Responsibilities

• Booking patients on arrival and updating health records using electronic systems.
• Filing patient data, arranging appointments and processing referrals.
• Emailing and supporting discharge letter production and distribution.
• Handling enquiries from patients, relatives and clinical colleagues face-to-face, by email and by phone.
• Maintaining a professional front-of-house appearance and dress code.
• Carrying out general office tasks and data collection as part of the team.

Skills

Interpersonal skills

Organisational skills

Communication

Job description

Dorset HealthCare University NHS Foundation Trust is seeking a part-time receptionist for Weymouth Urgent Treatment Centre to support busy front-of-house operations and be the first point of contact for patients.

The role involves booking on arrival, updating electronic health records, handling enquiries by phone, email and in person, and assisting with referrals and discharge letter production. DBS check is required and the Trust is committed to an inclusive workplace.