Urgent Care Patient Services Specialist (Front Desk)

Novant Health Urgent Care (Formerly Doctors Care); Murrells Inlet (SC); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Competitive wages with annual market data review

Incentive Pay Program

Health, dental, vision insurance

Generous PTO

403(b) with 100% vested match

Continuing Education Reimbursement

Job summary

Novant Health Urgent Care (formerly Doctors Care) is looking for a Patient Services Representative to greet patients and assist them with paperwork in Murrells Inlet, South Carolina. The PSR is responsible for ensuring accuracy in patient demographics and handling co-payments.

This full-time position offers competitive wages, a generous benefits package, and a supportive work environment. Ideal candidates will have customer service experience and a high school diploma. Join our committed team dedicated to exceptional patient care.

Qualifications

• Customer service experience is essential.
• Knowledge of medical terminology is required.
• Effective verbal and written communication skills are necessary.

Responsibilities

• Greets patients and ensures that the sign-in process is completed.
• Verifies patient insurance eligibility and collects co-payments.
• Cleans and maintains the waiting room and front office area.
• Performs daily balancing and deposits to the bank as needed.
• Assists in training new employees and maintains compliance with training.

Skills

Customer service experience

Medical terminology knowledge

Effective verbal and written communication skills

Computer skills

Education

High School diploma or equivalency

Job description

Novant Health Urgent Care (formerly Doctors Care) is looking for a Patient Services Representative to greet patients and assist them with paperwork in Murrells Inlet, South Carolina. The PSR is responsible for ensuring accuracy in patient demographics and handling co-payments.

This full-time position offers competitive wages, a generous benefits package, and a supportive work environment. Ideal candidates will have customer service experience and a high school diploma. Join our committed team dedicated to exceptional patient care.