Urgent Care Patient Services Specialist (Flexible Schedule)

University Physicians' Association, Inc. (UPA); Knoxville (TN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan

PTO

Employee Assistance Program

Fitness Center Access

Team recognition program

Job summary

UT Urgent Care Clinic in Knoxville, TN, is seeking experienced, full-time Patient Service Representatives for its Knoxville locations. You will greet patients, collect demographic, insurance and financial information, and assist with requests in a fast-paced urgent care setting.

Responsibilities include collecting co-pays and balances, verifying insurance, and handling multi-line calls. Possession of a GED or higher is required, with 1+ year healthcare experience preferred.

Qualifications

• GED or higher school diploma required.
• 1+ year experience in healthcare facility preferred.

Responsibilities

• Greet patients and assist with patient requests upon arrival to clinic
• Obtain and record demographic, insurance and financial information
• Collect co-pay, co-insurances and past due balances
• Verify insurance eligibility and relay payment policy information
• Answer multi-line telephone and relay messages to clinical team

Skills

Customer service

Team player

Education

GED or higher

Job description

UT Urgent Care Clinic in Knoxville, TN, is seeking experienced, full-time Patient Service Representatives for its Knoxville locations. You will greet patients, collect demographic, insurance and financial information, and assist with requests in a fast-paced urgent care setting.

Responsibilities include collecting co-pays and balances, verifying insurance, and handling multi-line calls. Possession of a GED or higher is required, with 1+ year healthcare experience preferred.