Urgent Care Patient Concierge

Covenant Health; Hannum Addition (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Covenant Health is seeking a Patient Service Representative for the Urgent Care in Maryville. The role involves providing administrative support for patient service functions, scheduling patient visits, and maintaining accurate patient information.

The position requires excellent communication skills and preferably one year of customer service or medical office experience. Join a team dedicated to delivering exceptional care in East Tennessee.

Qualifications

• None specified; will accept any combination of formal education and/or prior work experience.
• Preference may be given to individuals possessing a HS diploma or GED.

Responsibilities

• Provide administrative coverage for patient service functions.
• Schedule patient visits with providers.
• Complete registration processes for patients.
• Demonstrate familiarity with insurance procedures.
• Collaborate with patients, physicians and care team members.

Skills

Excellent communication skills

Customer service

Medical office experience

Education

High school diploma or GED preferred

Job description

Covenant Health is seeking a Patient Service Representative for the Urgent Care in Maryville. The role involves providing administrative support for patient service functions, scheduling patient visits, and maintaining accurate patient information.

The position requires excellent communication skills and preferably one year of customer service or medical office experience. Join a team dedicated to delivering exceptional care in East Tennessee.