Urgent Care Patient Service Specialist

Covenant Health; Buena Vista (TN); On-site; USD 28,000 - 35,000; Full time

Job summary

Covenant Health is seeking a Patient Service Representative for the Urgent Care - Maryville South location. The role involves administrative coverage for patient services, including check-out operations, data collection, and appointment scheduling.

The candidate should have at least one year of experience in a medical office setting or three years in a customer service role. A high school diploma or GED is preferred. This position is full-time, requiring 72 hours per pay period on day shifts.

Qualifications

• Minimum one year experience in a medical office setting.
• Experience in customer service is acceptable with three years required.

Responsibilities

• Provides administrative coverage for patient service functions.
• Process encounter form data and collect payments.
• Collaborates with the care team for overall patient care.

Skills

Customer service skills

Knowledge of clinic appointment scheduling

Experience in ICD-9/10 and CPT-4 coding

Education

High school diploma or GED

Job description

Covenant Health is seeking a Patient Service Representative for the Urgent Care - Maryville South location. The role involves administrative coverage for patient services, including check-out operations, data collection, and appointment scheduling.

The candidate should have at least one year of experience in a medical office setting or three years in a customer service role. A high school diploma or GED is preferred. This position is full-time, requiring 72 hours per pay period on day shifts.