Urgent Care Patient Services Specialist

CRH Healthcare, LLC; Maryland; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

On-the-job Training

Employee flat-rate medical services at

Flexible Work Schedules

Generous PTO Plan

Employee Assistance Program

Complimentary Financial Planning

Collaborative Work Environment

Annual Merit Increases

Job summary

CRH Healthcare is seeking a Patient Services Representative to greet patients, check in, verify insurance, and collect copays across our Maryland urgent care clinics. You will support clinical staff, answer calls, and maintain an organized waiting area while assisting patients with mobility needs where required.

Ideal candidates have a high school diploma and at least 1 year of front desk or reception experience, with healthcare customer service preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year reception/front desk experience.
• Customer service experience in healthcare outpatient setting preferred.
• Ability to work up to 12-hour shifts as needed.

Responsibilities

• Greet patients and visitors in a friendly, helpful manner.
• Check in patients, verify insurances, update information, collect copays.
• Advocate for patients and coordinate with clinical staff.
• Answer incoming phone calls promptly.
• Maintain a neat waiting area and assist ambulatory patients as needed.
• Open/close clinic procedures and perform clerical duties.

Skills

Customer service

Communication

Typing 25 wpm

Front desk experience

Healthcare setting

Education

High school diploma or equivalent

Tools

EMR/EHR familiarity

Basic computer skills

Job description

CRH Healthcare is seeking a Patient Services Representative to greet patients, check in, verify insurance, and collect copays across our Maryland urgent care clinics. You will support clinical staff, answer calls, and maintain an organized waiting area while assisting patients with mobility needs where required.

Ideal candidates have a high school diploma and at least 1 year of front desk or reception experience, with healthcare customer service preferred.