Urgent Care Patient Services Specialist

St. Elizabeth HealthCare; Florence (KY); Presencial; USD 34.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision

403b with Match

Opportunity for Career Growth

Descripción de la vacante

St. Elizabeth HealthCare in Florence, KY, is hiring a Patient Service Representative I for its urgent care. The role focuses on collecting accurate demographics and insurance information to support the revenue cycle, handling payments, and delivering customer service.

It requires at least 1 year in a customer service role and a high school diploma, with preferred medical office experience. The position involves scheduling, data entry into EMR, verification of insurance, and interaction with

Formación

• High School diploma or GED required.
• Medical office experience desired.
• Knowledge of Excel, Word, Outlook and PowerPoint.

Responsabilidades

• Schedule appointments and match availability with patients' preferences.
• Verify patient demographic information and current insurance details in PM/EMR systems.
• Collect co-pays, self-pays, and outstanding balances.
• Ensure complete and accurate documentation for charge entry.
• Answer telephones promptly and maintain friendly, helpful service.
• Prepare new patient records and assist with referrals and scheduling.

Conocimientos

Customer service

Phone etiquette

Data entry

Educación

High School Diploma or GED

Medical Office Experience

Herramientas

Excel

Word

Outlook

PowerPoint

Descripción del empleo

St. Elizabeth HealthCare in Florence, KY, is hiring a Patient Service Representative I for its urgent care. The role focuses on collecting accurate demographics and insurance information to support the revenue cycle, handling payments, and delivering customer service.

It requires at least 1 year in a customer service role and a high school diploma, with preferred medical office experience. The position involves scheduling, data entry into EMR, verification of insurance, and interaction with