Urgent Care Patient Services Specialist

Novant Health Urgent Care (Formerly Doctors Care); Columbia (SC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive wages with annual marketデ

Incentive Pay Program

Continuing Education Reimbursement

UpToDate Subscription

Generous PTO

403(b) with 100% vested match

Health, Dental, Vision Insurance

Health Reimbursement Account

Flexible Spending Account

Short term and Long term Disability

Whole and Term Life Insurance

Job summary

Novant Health Urgent Care is seeking a Patient Services Representative to greet patients, assist with paperwork, verify demographics, enter charges, and collect co-pays at the front desk in our Columbia-area centers.

The role requires a high school diploma, customer service experience, medical terminology knowledge, and computer skills, with a willingness to work 12-hour shifts and weekends across multiple centers.

Qualifications

• Greet patients and assist with paperwork.
• Verify demographics and insurance information.
• Enter charges into the system and collect co-pays.
• Maintain front desk area and sign-in sheet.
• Commitment to company values and patient service.

Responsibilities

• Greets patients and ensures sign-in is completed.
• Verifies patient information and insurance eligibility.
• Entrer charges and collects co-pays as needed.
• Maintains front office appearance and handles calls.
• Schedules appointments and supports daily operations.
• Assists in training new staff and adheres to policies.

Skills

Customer service

Medical terminology

Computer skills

Verbal and written communication

Attention to detail

Education

High School diploma or equivalency

Job description

Novant Health Urgent Care is seeking a Patient Services Representative to greet patients, assist with paperwork, verify demographics, enter charges, and collect co-pays at the front desk in our Columbia-area centers.

The role requires a high school diploma, customer service experience, medical terminology knowledge, and computer skills, with a willingness to work 12-hour shifts and weekends across multiple centers.