Patient Services Champion - Front Desk & Scheduling

Novant Health Urgent Care (Formerly Doctors Care); Columbia (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages with annual market data review

Incentive Pay Program

Continuing Education Reimbursement

Eligible for Public Service Loan Forgiveness

Generous PTO

Health, dental, vision insurance

403(b) with 100% vested match

Short term and Long-term Disability

Whole and Term Life Insurance

Job summary

Novant Health Urgent Care, located in Columbia, SC, is seeking a full-time Patient Services Representative to provide exceptional support to patients. The role includes greeting patients, assisting with paperwork, and ensuring accuracy in patient demographics.

The ideal candidate should have a high school diploma and customer service experience, possess good communication skills, and be willing to work flexible shifts. We offer competitive wages and a comprehensive benefits package.

Qualifications

• Customer service experience is essential.
• High School diploma or equivalency is required.
• Medical terminology knowledge is preferred.

Responsibilities

• Greets patients and assists with paperwork.
• Verifies insurance eligibility and collects co-payments.
• Ensures cleanliness of the front office and waiting area.

Skills

Customer service experience

Medical terminology knowledge

Computer skills

Effective verbal and written communication skills

Education

High School diploma or equivalency

Job description

Novant Health Urgent Care, located in Columbia, SC, is seeking a full-time Patient Services Representative to provide exceptional support to patients. The role includes greeting patients, assisting with paperwork, and ensuring accuracy in patient demographics.

The ideal candidate should have a high school diploma and customer service experience, possess good communication skills, and be willing to work flexible shifts. We offer competitive wages and a comprehensive benefits package.